Privacy Policy

This Privacy Policy describes how asapvegan.ie (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

You acknowledge and agree that your personal data may be processed in accordance with this policy. Without this, we will be unable to provide you with certain marketing communications.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and other information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. You can see the list below for more information about what Personal Information we collect and why.

Device information

1. Examples of Personal Information collected: version of web browser, time zone, IP address, cookie information, what sites or products you view, search terms, operating system, domain name requested, server log details, browser language, geo-location data, access times, application version, platform and settings, URLs of the pages you visited on our websites (as well as time spent on each) and also how you interact with the Site.
2. Source of collection: We collect automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
3. Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
4. Disclosure for a business purpose: We share with our processor Shopify.

Order information

1. Examples of Personal Information collected are as follows: name, DOB, gender, billing address, email address, shipping address, payment information (including credit card numbers), phone number, interests, preferences, and competition entry details and answers.
2. Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Source of collection: collected from you.
4. Disclosure for a business purpose: We share with our processor Shopify.

Customer support information

1. Purpose of collection: to provide customer support services.
2. Source of collection: collected from you. 
3. The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
4. We may record or monitor calls, emails, text messages and other correspondence for training purposes to improve the quality of our offering and to prevent and detect fraud.

 

Information collected from third parties

Our offering may contain links to third-party apps, services, tools and websites that are not affiliated with, controlled or managed by us (including Facebook, Instagram, LinkedIn and Twitter®) and these services and links may also include social networking features (such as the Facebook® “Like” button and widgets, “Share” buttons, and other interactive mini-programs). Additionally, you may choose to use your own social networking logins from, for example, Facebook or LinkedIn® to log into some of our services. If you choose to connect using a social networking or similar service, we may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services. These services may collect information, such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to the third-party services you connect to, use or access as the privacy practices of these third parties will be governed by their own privacy statements. If you do not want your personal information shared with your social media account provider or other users of the social media service, please do not connect your social media account with your account for the services we provide and do not participate in social sharing.

 

 

Using Personal Information

We use your personal Information to provide our services to you. This includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, events, reviews, news, and offers. This may be via email, telephone, text message and/or push notification – you can change your marketing preferences (including the way in which we contact you) by contacting ASAP The Plant-Based Company directly vie email.

We may also use your personal data for any or all of the following purposes:

• To provide a high level of customer service (including assisting with any of your enquiries and bookings) and to notify you of any security and data breach alerts, and technical notices (including services messages and updates to our Digital Applications and terms);
• To help operate, maintain and improve our offering and our Digital Applications;
• To facilitate profiling, segmentation and personalisation – these may be based on location, preferences, interests and past actions;
• To meet our legal obligations and for establishing, exercising or defending our legal rights;
• To compile reports and to help us understand and improve our Digital Applications; and
• To enable us to carry out targeted online advertising more likely to be relevant to you.

 

Legal basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

 

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

We sometimes need to share the personal information we process with other organisations and, where necessary or required, we may share your personal data with the following categories of third parties:

• Service providers and suppliers assisting with our business activities, business associates, customers, payment services providers, hosting providers, providers of IT support, advertising platforms, providers of bookingsystems, providers of cloud-based software or services used by us, accounting firms and law firms;
• The ombudsman, regulators, public authorities and security organisations, such as the police, Revenue & Customs, to the extent required by law, regulation, court order or if necessary to establish, exercise or defend our legal rights, including if we suspect fraud or attempted fraud;
• Companies in the same group as us;
• Current, past and prospective employers, recruitment and employment agencies, trade and employer associations and professional bodies and educators and examining bodies;
• Financial organisations and advisors, credit reference agencies, debt collection and tracing agencies, and tenants;
• Staff including volunteers, agents and temporary and casual workers;
• Family, associates and representatives of the person whose personal data we are processing;

 

 Online Behavioural Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

You can opt out of targeted advertising by:

FACEBOOK - here  https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Transfer of your personal data outside of the European Economic Area (EEA)

Some third parties to whom we may transfer your personal data may be located outside of the EEA. In the event of a transfer, we will seek to ensure that appropriate safeguards to protect your data are in place which could include entering into a data transfer agreement with such third parties to ensure adequate protection for your information. Examples of the types of contractual clauses we may use can be found at the following link: http://ec.europa.eu/justice/data-protection/intern….

 

Legal Basis for Processing Your Personal Data

We will process your personal data where it is necessary:

• for the performance or entering into of a contract with you, including in order to provide our offering, process your payment and to respond to enquiries and bookings made by you;
• for compliance with our legal obligations;
• for the purpose of furthering our legitimate interests including to:
  • improve our offering and Digital Applications;
  • operate our Digital Applications efficiently and effectively;
  • carry out behavioural advertising; and
  • prevent, detect and investigate fraud or illegal activity.

We may also process your personal data on the basis of any consent given by you.

 

Storage of Your Personal Data

When you place an order through the Site, we will retain your Personal Information for our records and statistical purposes unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

 

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your Rights

You have the following rights, albeit some of them only apply under certain circumstances:

• To have a copy of the personal data we have collected about you and to send a copy of it to another data controller;
• To update or amend the personal data we have collected about you if it is inaccurate or incomplete;
• To erase, or restrict the processing of, the personal data we have collected about you;
• To object to the processing of the personal data we have collected about you, including in respect of any data processed for direct marketing purposes;
• To withdraw any consents you have provided in respect of our processing of your personal data; and

To exercise any of these rights, please contact us – see “Contact Information and Updating Your Preferences” section.

 

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Online Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information and Updating your Preferences

For more information about our privacy practices, or if you have questions, or if you would like to make a complaint, please contact us via email (info@asapvegan.ie) or by mail using the details provided below:

ASAP Nutrition Ltd

Derryrellan

Emyvale

 Co. Monaghan

H18 HE30 

If at any time you wish to change how we communicate with you or what we communicate with you about, please contact us on the above details.To unsubscribe from any of our marketing-related activities, please contact us at info@asapvegan.ieand we will process your request.